Shipping Times:

After placing your order, please allow 3-5 business days for order processing. Average shipping times in the United States for items are 5-14 days, but can take up to 20 days after you receive notification that your order has shipped. Please note during times of high volume, your order may take longer than expected to arrive to your destination. We have warehouses both domestic and international warehouses and to decrease cost to our customers, your items may be shipped directly from the warehouse where your item is stored. In the case your items are shipped separately, you will receive a tracking number for each item when they are shipped. If after 4 weeks you don’t receive your items ordered, send an email with your order number to support@journeybabez.com. 

Learn more about our shipping policy

Refunds and Returns: 

We want every babe to be satisfied with their purchase. If you aren't happy, we're hear to listen! JourneyBabez offers a 7-day money back guarantee if something isn't right. Contact us with your order number and your concerns so we can make things right! Please note, only regular priced items can be returned or exchanged. Anything ending in .99 indicates the item is FINAL sale at the time of purchase, and CANNOT be returned or exchanged.

Learn more about our refund and return policy